Returns and Exchanges
Returns and Exchanges

Returns and Exchanges

If you are not entirely satisfied, all regular-priced merchandise will be accepted for a full refund within 30 days of package receipt. Items must be in original packaging, and have not been WORN, WASHED, OR DRY CLEANED. Shipping & handling is not refundable.

Baby Skin Care Products
We do not accept returns on beauty products due to the nature of the item.

Sale Items
All sale items are for exchange or store credit only.

How do I make a return or exchange?
To make a return or exchange simply mail item back to the address on your returns form. If you are exchanging please call us or email us so that we may have your new item waiting and ready to go once we receive your package.
When will I receive my refund?
Please allow 8-10 business days to process your return. Your refund will be processed based on how you placed your original order.
• Credit Card: We’ll credit your account minus shipping cost (credit shown on following statement).
• Online Gift Certificate or Gift Card: Funds will be replaced on the original Gift Certificate or Gift Card.

Domestic Shipping Policy: Methods, Costs & Delivery Times (Within the 50 U.S. States)
Methods has partnered with UPS and the U.S. Postal Service to provide several fast and affordable shipping options.
• Ground UPS will be delivered in 5-7 business days
• Express Saver will be delivered in 3 business days
• 2nd Day will be delivered in 2 business days
• Standard Overnight will be delivered next business day by end of business
• Free shipping will be delivered 5-10 business days
Domestic Shipping Policy
All orders are shipped within 48 hours Monday-Friday. We do not process orders on the weekend or holidays. Orders placed on Friday after 2 PM EST will begin processing on the following Monday.
Do you ship to Military APO, FPO, & PO Boxes?
Yes, We proudly ship to our military customers (APO and FPO) as long as the information can be verified.

*All orders being shipped to APO/FPO military addresses will be shipped USPS Priority Mail.
*Please enter the state as APO or FPO and the appropriate corresponding state and zip code.
*Sorry, we do not ship to PO Boxes.